Mantle - Elevated API response times and delayed event indexing – Incident details

All systems operational

Elevated API response times and delayed event indexing

Resolved
Degraded performance
Started 2 months agoLasted 5 days

Affected

App events

Degraded performance from 11:30 AM to 6:35 PM

App API

Degraded performance from 11:30 AM to 6:35 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A database load spike caused slower API responses and delayed event indexing. A fix is deployed and the system is recovering - new events are processing in real-time while we work through the remaining backlog.