Mantle - Elevated API response times and delayed event indexing – Incident details
Usage events experiencing degraded performance
Elevated API response times and delayed event indexing
Resolved
Degraded performance
Started 21 days agoLasted 5 days
Affected
App events
Degraded performance from 11:30 AM to 6:35 PM
App API
Degraded performance from 11:30 AM to 6:35 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
A database load spike caused slower API responses and delayed event indexing. A fix is deployed and the system is recovering - new events are processing in real-time while we work through the remaining backlog.
