Mantle - Elevated API response times and delayed event indexing – Incident details

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Elevated API response times and delayed event indexing

ResolvedDegraded performance127 hours 5 minutes

Affected

App events

Degraded performance from 11:30 AM to 6:35 PM

App API

Degraded performance from 11:30 AM to 6:35 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A database load spike caused slower API responses and delayed event indexing. A fix is deployed and the system is recovering - new events are processing in real-time while we work through the remaining backlog.